FAQ

Looking for some help? Check out our frequently asked questions below. Send us a note if you don't find an answer here.

PRODUCT INFORMATION

WHAT ARE THE PETOPIA MADE OF?
PETOPIA are made with 100% non-toxic natural rubber that are tougher, lighter,softer and flavored with pineapple,milk. That's it! We like to keep it simple. Worth to talk about that because our products are made of natural rubber, our toy is non-toxic and perfectly safe for your dog, so even if some pieces are chewed-off and consumed, you don’t have to worry about your dog’s health at all.
CAN MY DOG EAT PETOPIA?
PETOPIA are not edible.But we made of natural rubber, if some pieces are chewed-off and consumed, you don’t have to worry about your dog’s health at all.We suggest monitoring and replacement after reasonable wear. As with any chew toy, monitor your dog's habits closely.
WHAT IS REASONABLE DAMAGED
In general, if pieces the size of rice or smaller fall off the PETOPIA, these generally do not cause a problem. But if you see a risk of larger pieces coming off, discard and replace. Check out our When to Replace Your PETOPIA page for wear photos.
HOW TOUGH IS A PETOPIA?
PETOPIA are durable and made to last. They’re very tough and soft – even for some of the toughest dogs out there. To give you a sense of the texture, if you try pressing into a PETOPIA with your fingernail, you won’t see any indentation marks or feel of pain.
HOW LONG WILL A PETOPIA LAST?
PETOPIA are durable chews that are designed to last and retain flavor longer than most chew toys. Anywhere from a few weeks or more, but we recommend replacing monthly, or sooner if wear indicates. Check out our When to Replace Your PETOPIA page for wear photos.
WHAT CAN I PUT IN THE PETOPIA?
Any type of treat that will fit that gets your dog drooling. We recommend something small, kinda round, and dry. Even your dog’s kibble can be fed via the PETOPIA. Want to crank up the difficulty?  Try a bit larger or a tad moister (no we’re not sure if that’s a word!)  For example, small chunks of boiled chicken will be much trickier to dispense than kibble!  The PETOPIA is meant for peanut butter or other spreadable food.

SIZING

HOW BIG ARE PETOPIA? WHAT ARE THE SIZES?
PETOPIA products come in five different sizes – Tiny, Small, Medium, Large, and Giant.  See our product pages for approximate poundage guidelines. But regardless of the rough poundage guidelines, choose the largest size your dog can handle.PETOPIA also suitable for very young puppies that have developing teeth or older dogs with dental ailments.
WHAT SIZE IS BEST FOR MY DOG?
See our sizing chart on the individual Product pages. Recognize that weight is only a rough guide. It cannot replace the judgment of an owner who knows the dog’s size, mouth size, chew strength, and tooth strength. When in doubt, choose the larger size for safety's

SAFETY AND CARE

I HAVE A STRONG CHEWER,HOW WILL PETOPIA HOLD UP?
We’d love to say that PETOPIA is perfect for every dog, but no chew toy is perfect. While we believe that our chew toys product is best in class, but they are not for all dogs. Please supervise chewing and reach out to us at on our contact page if you have any issues with the product.
CAN PUPPLES ENJOY PETOPIA TOO?HOW ABOUT OLDER DOGS?
our product make of natural rubber that them softer for teething puppies. They are available in three sizes - tiny (under 15 lbs), small (under 30 lbs), and medium (under 60 lbs).
CAN MY DOG EAT PETOPIA?
No, PETOPIA are not edible. As with any chew toy, we recommend monitoring your dog’s use and replacing after reasonable wear. As a result of normal, extended chewing on the PETOPIA, pieces may fall off over time.
CAN I PUT THE PRODUCT IN THE DISHWASHER
No, PETOPIA are not edible. As with any chew toy, we recommend monitoring your dog’s use and replacing after reasonable wear. As a result of normal, extended chewing on the PETOPIA, pieces may fall off over time.

SUPPORT & PARTNERSHIP

CAN I BUY IN BULK?
Shoot us a note on our contact page and we’ll direct you to the right wholesaler.
I AM A BLOGGER,INSTAGRAMMER,OR OTHER DIGITAL MEDIA ACCOUNT.CAN WE PARTNER TOGETHER?
We live in a digital world. We’re always open to hear what you have in mind. Please shoot us a note on our contact page.
HOW CAN I WIN A FREE PETOPIA?
PETOPIA hosts giveaway contests on Instagram, Facebook and Twitter. Follow us on Facebook facebook.com/petopiadogtoys, Instagram @petopiadogtoys, and Twitter @petopiadogtoys for contest reminders. For extra opportunities to win, be sure to view our Instagram Stories where we share giveaways hosted by our fans.